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FAQ

Customer Service FAQ
Technical support FAQ Partner FAQ

    What is the different between ecWeb system and the traditional web page design?

    ecWeb is the new generation of web site management system, the different compare with the traditional web page design are listed below :

    • EcWeb let you update your web site content, add new product and monitor the operation status of your web site anywhere and anytime.
    • You can select service plan and value added services to suit your need.
    • EcWeb is a "expandable" system which can be integrated new function developed by our R&D team. Some of the services are value added service while the others are free of charge services. Nevertheless value added service or free charge service, you still have your own choice of using those functions or not.
    • The web design template is changeable. We have prepared many different style templates for customer to change. New templates launch continuously. Besides, we also provide tailor-made design service for customer which should be unique and compatible with our ecWeb system.

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    Are there any limit on storage capacity?

    No. However the number of product will be limited depends on which service plan you have joined.

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    Can I change my service plan or the combination of value added service ?

    Yes, you can change service plan by dialing our customer service hotline (852) 2332-4738 or email : service@ec-webcentre.com

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    I have a large amount of products have to put onto my web site. Do you provide any data entry service?

    Yes, we provide a full range of data entry service including text entry, image scanning and digital photo taking.

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Does the ecWeb system operate together with my current company web page?

Yes, we can link our ecWeb system to your web page.

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What should I need for operating the ecWeb system?

You only need a computer which can connect to the Internet and ,of course, the internet browser must be installed successfully.

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Which internet browser should I use for ecWeb?

We suggest using I.E.

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Is it necessary to connect to the internet with board band?

No. We accept any speed of internet connection, however, board band connection let you operate ecWeb more smooth and stable.

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How can I get the best quality when uploading photos?

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How can I be the reseller of ecWeb ?

Companies are welcome to be our ecWeb reseller. Please contact (852) 2332-4738 for more details

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